Frequently Asked Questions
Everything you need to know about your Mondo shopping experience.
How can I track my Mondo order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return.
Do you ship internationally?
Yes, Mondo ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Mondo garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our items prefer a cold wash and being laid flat to dry.